FAQ

 HOW DO I PURCHASE TICKETS? WHERE IS THE BOX OFFICE LOCATED?

There is no physical box office this year. All tickets must be purchased online through FINpedia, at https://program.finfestival.ca. Links to purchase tickets can be found on each film’s individual listing.

In efforts to keep our community safe and comfortable when attending the Festival, social distancing is being implemented with assigned seating. With assigned seating in effect, if you are coming to a screening with a partner or group, please ensure you book your tickets in one transaction. Once the seats have been picked, we are unable to remove social distancing measures to add additional seats to your group at a later time. Staff will be available for in-cinema support and can be found in Cineplex Park Lane’s lobby throughout the festival. Please remember, we will not be selling or printing tickets in the theatre.

WHAT ARE THE TICKET PRICES?

Please refer to our box office page here.

HOW CAN I PAY FOR MY TICKETS?

Purchases through https://program.finfestival.ca may be made with any major credit card or VISA Debit.

WHAT ARE TICKET PACKAGES?

Ticket Packages for FIN AIFF In-Cinema screenings may be purchased in groups of 6 and 12. Guests wishing to purchase seats beside each other, using a Ticket Package, are required to purchase their tickets in one transaction, as the seats surrounding you will be automatically blocked off to achieve appropriate social distancing. That means, for example, if you are wanting 3 tickets seated together, all three must be purchased using the package credits in one transaction. Ticket Packages can be purchased at https://finfestival.eventive.org/passes/buy.

HOW DO I USE A DISCOUNT, PROMO, OR VOUCHER CODE?

Select your film tickets as if you were purchasing them. During checkout, before entering your payment information, there will be an option to “Enter Promo, Discount or Credit Code.” Enter your code there, and the ticket’s price will be adjusted to reflect your discount.

ARE ALL SEATS ASSIGNED/RESERVED?

Yes! Remember, even your Ticket Package is not a pass. You are required to claim a seat to the specific film(s) of your choice to secure your spot.

THE MOVIE I WANT TO SEE IS SOLD OUT. WHAT CAN I DO?

FIN AIFF In-Cinema has a limited number of tickets available for each screening. Buy your tickets early to avoid disappointment!

IS THERE A PROGRAM GUIDE?

This year, the program guide can be found online, at http://ow.ly/y1yE50G2eKT, as an interactive PDF. Additionally, FINpedia, at https://program.finfestival.ca, lists all of our films and includes direct links to purchase tickets. We do not have printed program guides available in 2021.

WHERE DO I WATCH THE FILMS?

After purchasing your ticket online through FINpedia, please make sure you bring your ticket(s) to Cineplex Park Lane to gain entrance. You may either print your ticket or bring them on your phone. Due to social distancing requirements there will not be queues outside of the auditorium so please do not arrive at the theatre any earlier than 15 minutes prior to your films start time. The doors will be open by that time and you’ll be able to proceed directly to your pre-selected seat.

HOW DO I PURCHASE/WATCH FILMS ON FIN STREAM?

Please refer to our FIN Stream FAQ page for any streaming questions or clarifications. https://www.finfestival.ca/finstreamfaq

WHAT ARE YOUR COVID PROTOCOLS?

FIN has worked closely with the Province of Nova Scotia to ensure the safe execution of this year's festival. Our top priority at the FIN Atlantic International Film Festival is that our staff, guests, and community remain safe and healthy while partaking in the festival. To learn more about our protocols please click here. We are excited to see you in-person!