ATLANTIC INTERNATIONAL FILM FESTIVAL

Wednesday, September 11 - Wednesday, September 18 2024

Cineplex Cinemas Park Lane | Halifax, Nova Scotia

Frequently Asked Questions

  • The online Box Office opens August 14th at 1:00 PM, the physical Box Office will open on September 9th in Cineplex Cinemas Park Lane at 10:00 AM

  • The Box Office can be reached by email at boxoffice@atlanticfilm.ca, or boxoffice2@atlanticfilm.ca.

    The Box Office can also be reached by phone at 902-332-1530.

  • September 9th & 10th, 10AM - 5PM

    September 11th - 21st, 10AM - 10PM

    Should you need to contact the Box Office team before September 11th, you can reach us by email or phone during our regular office hours, which are 9AM-5PM, Monday through Friday.

  • The 44th Atlantic International Film Festival kicks off with our Opening Night Gala on Wednesday, September 11th, and runs straight through until Wednesday, September 18th.

  • Yes! The full printed Program Guides will be available at the physical Box Office and at select locations around downtown Halifax in the first week of September.

  • Fawn Restaurant

    1589 South Park St, Halifax, NS B3H 2W7

    10% Discount on all products and services for festival pass holders during the festival

    Kanpai Izakaya

    1535 Dresden Row, Halifax, NS B3J 3T1

    10% Discount on all products and services for festival pass holders during the festival

    Buta Ramen

    5190 Morris St, Halifax, NS B3J 1B3

    10% Discount on all products and services for festival pass holders during the festival

    Rasa Restaurant

    1542 Birmingham St, Halifax, NS B3J 3T2

    10% Discount on all products and services for festival pass holders during the festival

    First Sight Coffee

    5657 Spring Garden Rd Unit 200 Halifax, NS B3J 1H1

    10% Discount on all products and services for festival pass holders during the festival

    Stillwell Freehouse, Beer Garden

    2534 Agricola St, Halifax, NS B3K 4C5

    10% Discount on all products and services for festival pass holders during the festival

    Antojo

    1667 Argyle St, Halifax, NS B3J 2B5

    15% Discount on food and meals purchases for festival pass holders during the festival - The discount only for food, alcoholic beverages are not included in the discount offer

    Black Sheep

     1496 Lower Water St BH-204, Halifax, NS B3J 1R9

    10% Discount on all products and services for festival pass holders during the festival

  • For passholders looking to attend a sold out screening, a limited quantity of rush tickets may be available in person at the Box Office at Cineplex Cinemas Park Lane 15 minutes before the screening begins.

    We kindly ask ticket holders to arrive early in order to confirm their attendance. AIFF reserves the right to release unfilled seats to screenings 15 minutes prior to the screening start time.

Ticket Questions

  • You can view the program and purchase tickets at https://2024aiff.eventive.org/welcome

  • Yes, tickets will be available for purchase at our in-person Box Office this year! We still encourage you to purchase tickets online in advance to avoid disappointment.

  • You do require an Eventive account to purchase tickets to our in-person screenings as well as the showings on AIFF Online.

  • The program is subject to change and we need to be able to contact you if there are any program changes affecting your tickets. For example, a screening could be canceled for a variety of reasons, and we would need to let you know, and to process any necessary exchanges or refunds. 

    AIFF will not sell or disclose your personal information to anyone. In Canada, it is an offense to send marketing and promotional emails from unrelated external companies without your consent.

  • Yes! If you log in to your Eventive account here.

    you can transfer any of your tickets on the “My tickets” page. Just click the “Manage” button next to the ticket you want to transfer and select “Transfer tickets”.

  • Select the ticket(s) you wish to purchase.

    At the checkout, click “Have a discount code?” and enter the code you were supplied.

    Click “Apply”. You should now see the adjusted price.

Ticket Packages/Pass Questions

  • Ticket packages and passes can be purchased HERE.

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  • We have packages of 4, 6, and 12 tickets that grant you admission to any non-Gala screening. You may use your tickets to book multiple seats in a single screening or use them as single admissions.

  • Once you have purchased a ticket package it will be available to use on your Eventive account. Once you select the screening(s) you would like to buy tickets for, select “Order tickets” and Eventive will prompt you to “Quick order tickets with pass ‘Ticket Package’.” Once you see this message all you need to do is order the desired number of tickets and enjoy the show!

    Be sure to bring your tickets, either printed or on your phone, to get access to the screening!

  • The Weekender is a new pass we’re launching this year that gives you access to all weekend screenings beginning 5PM on Friday September 13th with the exception of our weekend galas.

  • The Festival Pass will get you into any screening at the festival minus the Opening Night Gala Screening. (The pass can be used to get you into the Opening Night Gala Celebration however.) The pass also includes access to all of the programming on AIFF Online in addition to our in-cinema offerings. 

    Access to screenings is on a first come first served basis. A generous allotment of seats is reserved for Passholders at each screening. While a pass does not guarantee seating, passholders are allowed to reserve tickets ahead of time and/or scan their pass at the door until that allotment has been reached. 

    Passholders should arrive for a screening at least 10 minutes before show time. To guarantee a ticket we recommend purchasing one through the  Box Office. Passes are non-transferable and photo ID may be required. 

  • If you have a Festival Pass we recommend you reserve a ticket online ahead of the screening to ensure access to your desired screening. 

    Additionally, your pass has a QR code associated with it in your Eventive account. All you need to do is open “My Passes” on your Eventive account and select “Show Barcode.” You can scan this QR Code at the door to gain access to screenings as well. 

    However, walk-up admissions can only be accommodated if capacity allows.

AIFF Online Questions

  • AIFF Online presentations will be available to stream here starting Wednesday, September 18th. Virtual screenings can be “unlocked” for the price of a ticket, or with a festival pass, or ticket package.

     Once a virtual screening is unlocked you will have 48 hours to start streaming it, and once started you will have 24 hours to finish watching. 

  • AIFF Online is an online streaming platform showcasing features and shorts that come from Atlantic Canadian (NS, NB, NL and PEI).  We also offer a Shorts Pass that will allow you to watch all of the Shorts available on AIFF Online.

    Please note: AIFF Online does not feature our entire program. The vast majority of the AIFF program is available in-cinema only.

  • Each film can only be watched on one internet connection or network but can be watched by any device on that same network. I.e., you can start watching a film on your computer, and then continue on a tablet or phone, as long as those devices are on the same network. You cannot start watching at home, and then continue watching at a second location such as a friend’s home.

  • Once you have started streaming a film, you have 24 hours to finish watching, but for those 24 hours, you can start, stop, and restart as many times as you like.

    Passholders can use the online portal to access the films as they choose as they become available, for the duration of the festival. The exception is the Galas, which have specific 24 hour windows of availability.

  • No, our licensing prevents us from allowing streaming outside of the Atlantic provinces.

  • You can watch content on PCs running Windows 7+, and Intel-based Macs running macOS 10.12+. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.

    If you have an Apple TV, Fire TV or Roku device, you can use Eventive’s dedicated apps for these platforms. If you have a Chromecast, you can cast to it from Chrome on your computer or Android phone. Detailed instructions are below.

    For more information on streaming content including device compatibility, please visit the Eventive Help Page.

  • Please check the Eventive Help Page.

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Still have questions?

Please check the Eventive Help Page for information and live chat support, or contact the Box Office Support.